Tim Hortons in Quebec

"It’s the first time that I’m going to write a review for Tim Hortons. I remember when I had a bad service at various Tim Hortons. Once I ordered quartiers de pommes and got hash-browns at a Tim Hortons in Henri Bourassa area. When I told them, they made a mistake, they argued non stop and refused to take back the hash-browns and got mad. There was a long line behind us in the drive through and still the workers and managers refused to resolve the issue and we just had to leave after 5 minutes of no resolution. This Tim Hortons gave us an excellent service and I feel the need to share the positive we see around us. I always get poulet croustillant wrap and love it. However, when I bit into my wrap today it was something I never ate before. It was grilled chicken wrap. I am unsure how I got it because I always get the croustillant one. Well, I returned and told them the problem. The girl at the drive through told me that it was grilled chicken that I said. However, she still called the manager and he explained how grilled chicken is cooked slowly that’s why it’s soft. I told him this has tuna texture. He asked me if I need the croustillant ones, because I ordered 2. The manager smiled and happily asked me to park the car and they will bring me 2 croustillant chicken wraps. They happily brought us the wraps for free. It’s not always about the money, but how important you make your clients feel. I will try to always return to this Tim Hortons and suggest you to prioritize them too. Thank you to the manager for having a big heart. People with big heart glow and spread kindness everywhere"

"Food was good, service was fast, not enough seating place due to group of people that looked to be staying there for multiple hours and had no plans on leaving anytime soon."

"Recently renewed, a bit unorganized operation still going on in relation to the staff, but stuff looks specially food looks way better than other locations."

"Acklema listens and does her job very well she deserve a raise she always gets your order right and thats rare at tim hortons this store is clean jimmy the owner so nice and respect the staff amazing"

"I ordered a french vanilla with food. Is it just me or the taste of the french vanilla has less french vanilla. It tastes watered down. Food was good but french vanilla really missing french vanilla."

"Great coffee and friendly service! Always a reliable spot for a quick bite or coffee run"

"I recently visited this Tim Hortons location in Montreal and had a great experience. The server who took my order was incredibly kind and welcoming. Even though I don't speak French, she served me without any hesitation or judgment, which isn't always the case. Her warm attitude truly made my day. Thank you for the wonderful service!"

"drive thru was quick and very generous portion. staff was quick and polite. drinks was made to perfection. even if it’s busy, they are fast."